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    Frequently asked questions
    Where does your matcha come from?

    We source our matcha from Hangzhou and Guizhou in China, two historic tea-growing regions known for producing exceptional green tea. Their climate, soil, and centuries-old tea traditions create matcha with bright color, smooth texture, and naturally balanced flavor.
    Is your matcha ceremonial grade?

    Our matcha comes from the first harvest, which means it is made from the youngest, most tender tea leaves for the highest quality matcha. The term “ceremonial grade” is commonly used comercially but it is not an official standard in tea production. For us, “ceremonial” reflects what most people associate with premium matcha: a vibrant green color, smooth texture, and delicate umami flavor.
    How much does shipping cost?

    Shipping rates depend on where you live and how much you order:

    • Free Domestic Shipping (Germany): Orders over 50€
    • Free EU-Based Shipping: Orders over 65-75€
    • For international shipping please contact info@more.cha.com

    Shipping costs are automatically calculated at checkout.
    How long does shipping take?

    Domestic Shipping (Germany): 3-5 days

    EU-wide shipping: 3-7 days

    International shipping: please contact info@more-cha.com
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